Shipping policy

SHIPPING & DELIVERY POLICY

Brand Name: DivHarLin
Website: https://divharlin.com/
Trade Name: AK AGENCY
Legal Name: RUPARELIYA ASHISH CHANDULAL
GSTIN: 24BOXPR2375K1Z4
Email: divharlinclothing@gmail.com

Last Updated: 30 October 2026

1. Introduction

Welcome to DivHarLin.

We are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy explains how we process, ship and deliver products purchased through our website.

By placing an order on DivHarLin, you agree to the terms mentioned in this policy.

2. Order Processing Time

  • Orders are generally processed within 1–3 business days after successful order confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • Orders may require additional processing time during sales, festivals or peak shopping periods.

  • Customers will receive order confirmation through the contact details provided during checkout.

3. Shipping and Delivery Time

We aim to deliver products within the estimated delivery period.

  • Estimated delivery time: 3–7 business days after dispatch.

  • Delivery timelines may vary depending on the customer's location.

  • Remote locations may require additional delivery time.

  • Delays may occur due to weather, courier operations, public holidays or unforeseen circumstances.

Actual delivery dates may vary depending on courier service availability.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.

Any applicable shipping fees will be communicated clearly before payment confirmation.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared through your registered email address, mobile number or other available communication channels.

Customers can use the tracking details provided to check the delivery status of their orders.

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and delivery locations.

Customers choosing COD agree to:

  • Provide a valid mobile number and delivery address.

  • Accept the order at the provided delivery location.

  • Pay the applicable order amount at the time of delivery.

  • Cooperate with order verification if required.

COD availability may depend on location and courier service conditions.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery details, including:

  • Full Name

  • Complete Shipping Address

  • Mobile Number

  • PIN Code

DivHarLin will not be responsible for delivery failures caused by incorrect or incomplete information provided by customers.

Please contact us immediately if you notice an error in your shipping details.

8. Delayed or Undelivered Orders

If your order is delayed or has not been delivered within the estimated delivery period, please contact our customer support team.

We will coordinate with the courier partner and provide appropriate assistance.

Delivery delays caused by courier companies, weather conditions, natural events or other circumstances beyond our reasonable control may occur.

9. Failed Delivery Attempts

If the courier partner is unable to deliver an order due to an incorrect address, customer unavailability or other delivery issues, the shipment may be returned to our facility.

Additional delivery arrangements may be subject to courier availability and applicable charges.

10. Damaged Packages

If you receive a visibly damaged package, please contact us within 48 hours of delivery.

Please provide:

  • Your Order Number.

  • Clear photographs or videos of the damaged package.

  • Photographs of the product, where applicable.

Our team will review your complaint and assist you with an appropriate resolution under our Return & Refund Policy.

11. Order Cancellation

Customers may request cancellation before their order is shipped.

Once the order has been dispatched, cancellation may not be possible.

For cancellation assistance, please contact:

divharlinclothing@gmail.com

12. Contact Information

For shipping-related questions, delivery updates or assistance, please contact:

Brand Name: DivHarLin
Trade Name: AK AGENCY
Legal Name: RUPARELIYA ASHISH CHANDULAL

Website: https://divharlin.com/
Email: divharlinclothing@gmail.com

Business Address:

41, Siddhipark Society, L.H. Road,
Surat, Gujarat – 395006, India.

GSTIN: 24BOXPR2375K1Z4

13. Policy Updates

DivHarLin reserves the right to update or modify this Shipping & Delivery Policy when necessary.

Any changes will be published on this page with the revised Last Updated date.

Thank you for shopping with DivHarLin!

We appreciate your trust and look forward to delivering your orders.